A division of Redz Productions
Last updated: 12 February 2026
REDZ Atelier (“we”, “our”, “us”) is a division of Redz Productions, a creative company based in South Africa. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with our products and services.
1. Who We Are
REDZ Atelier is a boutique digital studio under Redz Productions, creating premium, emotionally resonant digital products and brand experiences.
Our website address is: https://redzatelier.com
2. Information We Collect
Information you provide directly
We may collect:
- Name and contact details
- Billing and shipping information
- Account login details (if you create an account)
- Messages or enquiries sent through our contact forms
- Comments or reviews you leave on the site
Information collected automatically
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on the site
- Cookies and similar tracking technologies
E‑commerce information
If you purchase a product, we collect:
- Order details
- Payment confirmation (processed securely by third‑party providers)
- Transaction history
We do not store or have access to your full credit card details.
3. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Respond to enquiries and provide customer support
- Improve our website, products, and user experience
- Send updates, order notifications, or marketing emails (only if you opt in)
- Detect and prevent fraud or security issues
- Comply with legal obligations
4. Cookies
Cookies help us:
- Remember your preferences
- Keep you logged in (if you choose “Remember Me”)
- Improve site performance
- Analyse website traffic and behaviour
You can manage or disable cookies in your browser settings at any time.
5. Embedded Content From Other Websites
Some pages may include embedded content (e.g., videos, images, articles).
Embedded content behaves exactly as if you visited the other website directly.
These websites may collect data, use cookies, or track your interaction with their content.
6. Who We Share Your Data With
We may share your data with trusted third‑party service providers, including:
- Payment processors
- Shipping and delivery partners
- Email and marketing platforms
- Website hosting and analytics providers
We do not sell your personal information.
If you request a password reset, your IP address may be included in the reset email for security purposes.
7. How Long We Retain Your Data
- Comments and their metadata are stored indefinitely to recognise follow‑up comments.
- Customer accounts (if created) remain active until you request deletion.
- Order records are retained for legal, tax, and accounting purposes.
8. Your Rights
You may request:
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data (except where retention is legally required)
- Withdrawal of consent for marketing communications
To exercise your rights, contact us at: info@redzatelier.com
9. How We Protect Your Data
We use industry‑standard security measures, including:
- Secure server environments
- Encrypted connections (HTTPS)
- Limited access to personal data
- Regular security monitoring
No online system is completely secure, but we take all reasonable steps to protect your information.
10. Where Your Data Is Sent
- Visitor comments may be checked through an automated spam detection service.
- Analytics data may be processed by third‑party providers such as Google Analytics or Meta Pixel (if enabled).
11. Contact Us
For questions about this Privacy Policy or how your data is handled, contact us at: info@redzatelier.com